Privacy Policy

1. Introduction

bdt69 ("we", "us", "our") operates the online casino and cricket betting platform accessible at bdt69.bio. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit our website or use any of our services. By accessing and using bdt69, you acknowledge that you have read and understood this policy.

This policy applies to all users of the bdt69 platform, including registered account holders, visitors browsing without an account, and individuals who contact us through our support channels. We are committed to protecting the privacy of everyone who interacts with us, and this document sets out our obligations and your rights in full.

2. Information We Collect

We collect personal information in several ways when you use the bdt69 platform. The categories of data we may collect include, but are not limited to, the following:

• Identity information — full name, date of birth, and a copy of government-issued identification as required for account verification.
• Contact information — email address, phone number, and residential address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, or elsewhere).
• Financial information — deposit and withdrawal transaction records, payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and account balance history.
• Technical information — IP address, browser type and version, operating system, device identifiers, referring URLs, and session timestamps.
• Usage information — pages visited, games played, bets placed, session duration, and interaction logs within the bdt69 platform.
• Communications data — messages you send to our support team via email or chat, and records of any complaints or feedback you provide.

3. How We Use Your Information

The personal data we collect is used solely to provide, improve, and secure the bdt69 services. Specifically, we use your information to:

• Create and manage your bdt69 account, process transactions, and ensure timely deposits and withdrawals to your preferred payment method.
• Verify your identity and age (players must be 21 years or older) in compliance with responsible gaming and anti-money-laundering (AML) requirements.
• Provide personalised customer support and respond to your queries, complaints, or account-related requests.
• Send you important service notices, security alerts, promotional offers, and updates about new games or betting markets — you may opt out of marketing communications at any time.
• Detect and prevent fraud, suspicious account activity, bonus abuse, and other security risks that could affect the integrity of the bdt69 platform.

4. Cookies and Tracking Technologies

bdt69 uses cookies and similar tracking technologies to enhance your browsing experience and to understand how our platform is used. Cookies are small text files placed on your device that allow us to remember your preferences and session state between visits. The types of cookies we use include:

Essential cookies are strictly necessary for the site to function and cannot be disabled. Analytics cookies help us understand traffic patterns and improve our service. Functional cookies remember your language and display preferences. We do not use cookies to serve third-party advertising.

5. Data Sharing and Disclosure

bdt69 does not sell, rent, or trade your personal data to any third party for commercial purposes. We will only share your information in the following limited circumstances:

• Payment processors — we share the minimum necessary data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process your deposits and withdrawals securely.
• Identity verification partners — we may share identification documents with trusted KYC service providers to comply with age-verification and anti-fraud standards.
• Legal obligations — we may disclose personal data if required to do so by applicable law, court order, or lawful request from a government or regulatory authority.
• Business successors — in the event of a merger, acquisition, or restructuring, user data may be transferred to the successor entity, subject to the same privacy protections.

6. Data Security

The security of your personal data is a top priority at bdt69. We implement a range of technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, access controls limiting internal data access to authorised personnel only, firewalled database servers, and regular security audits.

While we take every reasonable precaution to safeguard your data, no internet-based system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your rights or freedoms, we will notify you promptly and take all appropriate remedial steps in accordance with our security incident response procedures.

7. Your Rights

As a user of the bdt69 platform, you have the following rights regarding your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of access — you may request a copy of the personal data we hold about you, and we will provide this within a reasonable timeframe.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected promptly.
• Right to erasure — subject to legal obligations (such as anti-money-laundering record-keeping requirements), you may request that we delete your personal data from our systems.
• Right to withdraw consent — where our processing of your data is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8. Data Retention

We retain personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Account data is generally retained for the duration of your active account plus a legally-required period thereafter for AML and financial reporting obligations. Once data is no longer required, it is securely deleted or anonymised.

Transaction records related to deposits and withdrawals through bKash, Nagad, Rocket, Upay, and card payments are kept for the period mandated by applicable financial regulations. If you close your bdt69 account, we will delete or anonymise your personal data within 90 days, except where retention is legally required.

9. Children and Age Restriction

bdt69 is strictly an adult platform. Our services are available only to individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in our account registration and KYC process.

• If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that data from our records.
• Parents or guardians who believe a minor has registered with or provided data to bdt69 should contact us immediately at [email protected] so we can take corrective action.
• Responsible gaming is central to our platform. We offer deposit limits, session time-outs, and self-exclusion tools to support adult players in maintaining healthy gambling habits.
• For more information on our safe-play tools and policies, please visit our Responsible Gaming page.

10. Third-Party Links

The bdt69 website does not contain links to external third-party websites. All links on this platform are internal navigation links pointing to other pages within bdt69.bio. We are not responsible for the privacy practices of any external platforms that users may independently access.

If this policy changes in the future to include third-party integrations, we will update this section accordingly and clearly disclose the nature of any such partnerships before they go live.

11. Changes to This Policy

bdt69 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to registered users via the email address on file, and the updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.

12. Contact and Data Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdt69 handles your personal data, please contact our dedicated privacy support team. We aim to acknowledge all privacy-related queries within 48 hours and to resolve them fully within 14 business days.

You may reach us by email at [email protected]. Please include your registered username and a brief description of your query so our team can assist you as efficiently as possible. Do not include sensitive financial information such as full payment card numbers in any email communication.